How can we help?
Quick answers to common questions or reach out to our team directly. We're here to support your learning journey.
How do I book a lesson?
Browse our 'Find Native Speakers' page, select a speaker that fits your needs, and click 'Book Lesson'. You'll be prompted to choose an available time slot.
How are prices determined?
Native speakers set their own hourly rates based on their experience and expertise. MyNative does not set these prices.
What if I need to cancel?
You can cancel or reschedule a lesson at no cost up to 5 hours before the scheduled start time. Cancellations made within the 5-hour window are non-refundable to protect our speaker's time.
Is the video call built-in?
Yes! All lessons happen directly within the MyNative platform using our secure HD video room. No need for Zoom or Skype.
Get in Touch
Can't find what you're looking for? Send us a message and our team will get back to you within 24 hours.
Email Us
support@mynative.online
Average Response
< 24 Hours